We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
12 Mth Warranty
Non-man-made quality problems, we provide one year warranty
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
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The official data cable is of good quality, like it
S
Sofia
The charger sent is not as the description and images
The charger that they sent me is totally different from what is in the description and images. The tip of the charger isn’t flat and doesn’t have a hole. I tried the charger and didn’t fit or worked.
The costumer service refuse to fix, replacing or accepting returning.
I do not recommend at all!
S
Sofia
The charger sent is not as the description and images
The charger that they sent me is totally different from what is in the description and images. The tip of the charger isn’t flat and doesn’t have a hole. I tried the charger and didn’t fit or worked.
The costumer service refuse to fix, replacing or accepting returning.
I do not recommend at all!
A
Ariela
Customer service terrible!
I bought it this charger and clearly came in the wrong size. I tried to talk to the customer service and they are turning very difficult to resolve the problem. I even sented them the manufacturer number of the monster pub that I have and they said that is not possible to identify if the product is original with this number, so they can't help me replace the wrong charger. I'm so furious with that, what do you mean your company can't identify the number of your own products? This is absurd
A
Ariela
Customer service terrible!
I bought it this charger and clearly came in the wrong size. I tried to talk to the customer service and they are turning very difficult to resolve the problem. I even sented them the manufacturer number of the monster pub that I have and they said that is not possible to identify if the product is original with this number, so they can't help me replace the wrong charger. I'm so furious with that, what do you mean your company can't identify the number of your own products? This is absurd
N
Nina
Hmm
get it from ebay instead, this is a scam. the cable is designed to break within a few uses.
M
Maples
Wrong size
Old one got wrecked and had to get replacement. Decided to buy 2 because why not. Got them and it doesn't fit.
P
Pamela
the tip of the charger came wrong
Hey guys I buy that but the tip of the charger came wrong my monster pub the cable does not enter, please fix it!
P
Pamela
Péssimo veio errado
Comprei o cabo e veio errado com a ponte sem furo, não serve para o meu monster pub.